BD Veterans

Job Information

BD (Becton, Dickinson and Company) Field Service Engineer - Asheville NC in Asheville, North Carolina

Job Description SummaryField Service Engineer - Asheville NC

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most exciting global health issues.

###

JOB SUMMARY

:

###

Responsible for providing on-site support to BD customers that includes, but is not limited to support of installation, corrective maintenance, preventative maintenance, removals and other support needed; after hour phone support, Holiday and weekend on-site and phone support, as well as support of Marketing, exhibitions, and clinical trials.

###

Engineers will be encouraged to be committed to GMP, ISO, and Quality Standards.

###

DUTIES AND RESPONSIBILITIES :

+

Install and service instrumentation with minimum direct supervision, as requested, by the Service Center in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards.

+

Provide follow-up service by calling customers who have recently been provided service. Ensure service was complete and satisfactory to the customers' needs.

+

Accurately maintain car stock inventory, test equipment, tools, and technical data.

+

Complete service documentation, as required, by the position function or requested by System Support Engineering Manager in accordance with current GMP requirements.

+

Display maturity and judgment in time management and expense control.

+

Maintain expense levels within the established guidelines for field service travel and sites visits. Report quality control and other technical problems, in detail, to the Service Center and System Support Engineering Manager.

+

Maintain company vehicle as prescribed by fleet vehicle contractor requirements, as well as maintain vehicle cleanliness and organization at all times.

+

Must be flexible and meet travel needs based on the business needs

+

Required to finish the administrative documentation required by the position in a timely basis.

+

May be required to be available 24x7 via phone or pager and rotate in schedule of on-call status

+

Actively supports areas of empowerment and continuously improves the team processes to build a more efficient work environment

###

MINIMUM QUALIFICATIONS

:

The ideal candidate would be a Certified Biomedical Equipment Technician (CBET), possess an A.A.S. In Biomedical / Electronics Technology with at least 4 years of Biomedical experience. Individual must possess good communication and customer service skills, needs to be able to function with little supervision.

###

+

Associate's Degree in Electronics/Computers/Biomedical Engineering is desired.

+

Valid state-issued driver's license and meet BD's auto safety standards.

+

Requires a understanding and experience of electronics and electro-mechanical devices. Some robotics experience is a plus.

+

Effective social skills, organization/prioritization and administrative skills.

+

Minimum 4 years of recent relevant field service experience in servicing sophisticated electronics also required.

+

Experience with medical devices and equipment, PCs/software/LIS/networking/database management knowledge is highly desirable.

+

PC-based equipment and application software knowledge highly desirable.

+

Must wear all PPE (Personal Protective Equipment) required by company guidelines

+

Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

###

COMPETENCIES:

###

Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their respect
Problem Solving: Uses meticulous logic and methods to seek difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Time Management:

Uses time efficiently; values time; concentrates on his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broad range of activities

Priority Setting: Spends time and the time of others doing what’s important; quickly zeros in on the critical few and puts the trivial aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; builds focus
Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company product or technical knowledge.

##

Click on Apply if this sounds like you!

#

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and exciting culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work LocationUSA MD - Sparks - 7 Loveton Circle

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

DirectEmployers